alexander moore & associates is the trading style of john moore & sons (1972) Limited - We,  the private investigators refers to us.  ‘you’ our Client, customer, refers to a client of alexander moore & associates that has paid or agreed to employ john moore & sons (1972) Limited for its’ services, as per mutual agreement governed by these terms.

All contracts (including those made in the future) for the provision of services made by or on behalf of the private investigators are subject to these Conditions, unless they are excluded or varied by express written agreement between the private investigators and the Client. The Client's terms and conditions shall not apply, the client agrees to these terms and conditions when instructing alexander moore & associates.

Utilising the services of the private investigators will signify your acceptance of our terms conditions of Business and any stated pricing structure.

When instructing alexander moore & associates, you are entering into a legally binding agreement. Such an agreement obliges you to pay such fees as are agreed required in order to complete your enquiry. Failure to pay such fees will render your contract null and void.

Refunds Policy. alexander moore & associates private investigators cannot provide refunds once we have acted upon a client's instruction in any way. When a client's instruction has been acted upon and the client wishes to cancel the instruction, the fees paid to alexander moore & associates will be forfeited in full.

Fees. All fees for instructing alexander moore & associates private investigators are payable in advance of john moore & sons (1972) Limited acting on any instructions for the client. This usually means a minimum of 50% of our fees for accepting instructions, either by way of paid retainer or 50% of fees due, with the cost of the investigation payable upon commencement or completion of investigations, or normally 100% of agreed fees paid in advance. a retainer is not a deposit and is not refundable.

alexander moore & associates, it's agents, and representatives reserve the right to revise charges to take account of any increase in the cost to them for providing the Services, or special, extraordinary or exceptional payments made on the Client's behalf and incurred with the approval of the Client.

The private investigators shall not be liable to the Client in any way whatsoever for any delay in completing the Services agreed upon between us and the Client, whether the delay was due to unforeseen circumstances or matters beyond our control or otherwise.

alexander moore & associates private investigators , its agents, associates and representatives provide all information in its' reports in good faith and as such can make no guarantee that the information contained in reports provided to clients, whether implied or stated, either orally communicated or in writing, are true and accurate. alexander moore & associates accepts no liability for any inaccuracies in its reporting, the use, misuse or any loss arising from its’ reports.

Our reports may be provided to the client orally or in writing, as deemed appropriate by the private investigators. our reports remain the intellectual property of alexander moore & associates and the reuse, publication, or presentation of our reports to third parties is strictly forbidden unless prior mutual written agreement has been reached between us and the client and or their representative (s).

alexander moore & associates private investigators is registered as a data controller under the Data Protection Act 1998 (England & Wales). alexander moore & associates will not knowingly undertake investigations that will result in a breach of any laws governing the domicile within which it is instructed to perform an investigation or instruction. If the client is suspected of abusing the services of alexander moore & associates, for illicit, criminal or any unlawful purpose will have their agreement (s) with john moore & sons (1972) Limited terminated without notice or prejudice. alexander moore & associates will assist any legally recognised authority in the prosecution of parties abusing its’ services in such a manner. It is a client’s responsibility to seek the proper legal advice in all matters relating to our instructions.

Without prejudice to our terms conditions, alexander moore & associates reserves the right to suspend the provision of any Services which have not been carried out by virtue of any cause over which the private investigators have no control.

Confidentiality. alexander moore & associates private investigators, its agents and representatives will never disclose client information without being served the proper legal instrument that alexander moore & associates must comply with, unless the client expressly wishes us to release any such information to a third party. In the absence of such an instrument, or client authority to release information pertaining to a client’s investigations, alexander moore & associates considers all client materials, identity data, and all material relating to client investigations as highly confidential. This confidentiality clause is subject to john moore & sons (1972) Limited terms & conditions and therefore may not apply in all circumstances.

alexander moore & associates private investigators reserves the right to change its' terms conditions without notice. The currents terms conditions will be available on this page at all possible times. We are not responsible for off-site server failures that may render this page unavailable at any given time.

Information and reports exchanged between the Client and the private investigators are private and confidential and are believed to be accurate at the time of authoring, and are submitted in good will. They are submitted without prejudice and are provided for the exclusive use of the Client or the private investigators and their agents and advisers. The content of any reports will not be divulged by either parties to any third party without the prior written consent of the authors. The private investigators and the Client and their advisers and agents shall hold any information supplied or acquired pursuant to the contract in strict confidence and secrecy, and shall not use, disclose, publish or otherwise make available to any third party any such information save as is necessary for the proper performance of the relevant party's obligations under the contract


The site www.moore-associates.co.uk is owned and operated by john moore & sons (1972) Limited, registered in England and Wales, number 06312409.

If you do not understand any of these terms, please seek the advice of a solicitor.

We are not a law firm and cannot give qualified legal advice, please consult with a lawyer specialising in the area of law you have an interest or enquiry about before contacting us. If you are unclear on any law, please seek qualified advice. alexander moore & associates, its agents, representatives or private investigator (s), will not knowingly unlawfully act on behalf of any client for any reason. Any party found abusing our private investigators service in this way may be prosecuted.

For more information about our private investigators Terms Conditions, please E-Mail us